Thao Tran

Services

AI. Digital transformation. Delivery. Mentoring.

Four areas of practice, one consistent approach — focused on practical outcomes and sustainable capability.

01

Digital Transformation

Modernise how your organisation operates.

Digital transformation is not just about technology — it's about changing how work gets done. I help organisations build the clarity, capability, and momentum needed to deliver lasting change.

Process optimisation

Identify inefficiencies, reduce manual work, and redesign workflows to operate at modern speed.

Digital operating models

Redesign structures and governance to match how technology-led organisations actually work.

Change management

Build the internal readiness and leadership alignment that makes transformation stick.

Transformation roadmaps

Develop sequenced, prioritised plans that balance ambition with practical delivery.

02

AI Enablement

Move from AI experimentation to enterprise impact.

Most organisations are running pilots. Few are building the foundations for enterprise-wide AI adoption. I help bridge that gap — from identifying high-value use cases through to responsible deployment and governance.

AI opportunity assessment

Identify where AI will generate the most impact across your operations and prioritise accordingly.

Workflow automation

Apply AI to eliminate repetitive, low-value work and free your teams to focus on what matters.

Copilot & GenAI adoption

Plan and execute Microsoft Copilot, ChatGPT, or custom GenAI rollouts with clear success metrics.

AI governance

Build the policies, controls, and oversight frameworks that allow safe, responsible AI use at scale.

Productivity transformation

Measure and realise the productivity gains that AI investment is supposed to deliver.

03

Technology Delivery

Bridge the gap between strategy and execution.

Technology strategies often break down at the point of delivery. I bring the program leadership experience to keep complex initiatives on track — without losing sight of business outcomes.

Program leadership

Experienced oversight across multi-stream, multi-vendor programs with high stakeholder complexity.

PMO setup

Design and stand up program management offices that support delivery without creating bureaucracy.

Agile delivery

Implement agile practices that work for your team's context — not just a framework applied by the book.

Vendor management

Structure and manage vendor relationships to get the output your contracts promise.

Software delivery governance

Build quality and risk controls into delivery cadence without slowing teams down.

04

Executive Mentoring

Career acceleration for technology professionals.

I mentor project managers, business analysts, and emerging technology leaders who want to build clarity, confidence, and influence in their careers.

Leadership development

Build the mindset, presence, and decision-making skills that define effective technology leaders.

Stakeholder management

Develop the skills to manage senior stakeholders, executives, and cross-functional teams.

Communication

Communicate clearly in high-stakes situations — board updates, exec briefings, and difficult conversations.

Career growth

Get clear on where you're headed and build a concrete plan to get there.

Project delivery

Strengthen your delivery skills and confidence as a program or project leader.

Not sure where to start?

Most engagements start with a conversation. Tell me what you're working on.

Work with me